When the Office of Research Services (ORS), Division of Occupational Health and Safety (DOHS) began to manage the National Institutes of Health (NIH) Nursing Mothers Program, CRC was filled with ideas to get the message out to working moms that this progressive service was available to them. CRC managed the development of the brochure and prepared the conceptual design and copy. The brochure received the NIH Plain Language Clear Communication Award (Bronze). ORS, DOHS staff, lactation consultants and CRC built a webpage and wrote a program document to show our commitment to this important service. But we ran into a challenge. Successful promotion led to higher demand of lactation rooms and these rooms were already overbooked. CRC liaised with the DOHS, Safety Engineering Activity to update specifications in the NIH Design Requirements Manual. Our Project Manager tasked CRC engineers to recommend space for lactation rooms when they were working on a construction or renovation project. CRC also prepared a report detailing the need for more lactation rooms on the NIH Main Campus and off campus buildings. This report exchanged hands with many levels of management. Subsequently, the Nursing Mothers Program received a budget increase of $75,000 (the only ORS program that received a budget increase that year). As a result of NIH’s commitment to support working mothers, the District of Columbia Breastfeeding Coalition awarded our 4-person team the Breastfeeding Friendly Workplace Award for Large Businesses.